Build your Customer Growth Engine

Choose the level that fits you, your team and timeline.

Transparent pricing. No hidden fees.

7-Day CX MBA Email Course

Start Here. Learn How CX Actually Drives Growth.

A free, executive-level email course that distills 25+ years of CX leadership experience into seven focused lessons.

FREE

7-Day Course

You Get:

✅ An MBA-level understanding of CX as a growth system

✅ How CX impacts acquisition, onboarding, engagement, and retention

✅ Insight into the strategic tradeoffs most teams miss

✅ The metrics that matter across the customer lifecycle

✅ A clear lens for prioritizing CX initiatives

The Customer Experience OS™️

A proven growth system you can run internally.

Self‑paced DIY system with playbooks and tools to diagnose and improve your membership model.

$149

One-time Purchase

Blue button with white text saying 'Get Instant Access'.

You Get:

✅ APEX Member Growth Playbook™️ (digital)

✅ APEX Member Growth Toolkit™️ (digital)

✅ 30+ templates and worksheets (editable + printable)

✅ Step‑by‑step Guide to build your 90-day plan

✅ Instant access via Google Drive — no setup required

1:1
Coaching

Apply the system with confidence and accountability.

Hands-on coaching to help you apply the system, align your team, and stay focused on what drives growth.

Custom

Tailored Engagement

  • You Get:

  • ✅ An in-depth member growth assessment

  • ✅ Leadership and team interviews to uncover real constraints and opportunities

  • ✅ A tailored growth plan grounded in your context and data

    ✅ Prioritized initiatives based on impact, effort, and ROI

    ✅ Team coaching to support execution and sustain momentum